Email & Lifecycle

Grow customer value long after the first sale.

Acquisition gets the customer. Lifecycle marketing keeps them and grows what they're worth. I build email and automation that nurtures, converts, and retains.

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Most businesses obsess over acquiring new customers while ignoring the cheapest revenue they have: the people who already know them. Email and lifecycle marketing is how you turn one-time buyers into repeat customers and warm leads into closed deals, often at a fraction of the cost of paid acquisition.

I build the automated flows and campaigns that do this quietly in the background, so more of your existing audience converts and stays.

What I help with

  • Nurture sequences. Turning new leads and subscribers into customers with the right message at the right time, automatically.
  • Ecommerce flows. Welcome, abandoned cart, post-purchase, and win-back sequences that recover and grow revenue.
  • Retention and lifecycle. Keeping customers engaged and increasing their lifetime value over time.
  • Campaigns and segmentation. Sending the right people the right message, instead of blasting everyone the same thing.

Typical engagement includes

  • Lifecycle and automation strategy
  • Nurture and ecommerce flow setup
  • Segmentation and list strategy
  • Campaign planning and templates
  • Reporting on revenue from email and retention

Who this is for

B2B brands with leads that need nurturing, and B2C or ecommerce brands sitting on a customer list they're not using well. If you're spending to acquire customers but not maximising what each one is worth, this is where the easy revenue is.

Questions

Common questions

Is email marketing still effective?
Very. Email consistently delivers some of the highest return of any channel because you're talking to people who already chose to hear from you. The difference between mediocre and great results is strategy and automation, which is what I focus on.
Does this work for B2B or just ecommerce?
Both. For ecommerce it's flows like abandoned cart and post-purchase. For B2B it's lead nurture that moves prospects toward a sale. The tools and principles overlap; the messaging and timing differ, which I tailor to your model.
What if my email list is small or old?
That's common and fixable. We focus on growing the list properly, cleaning what you have, and building automation that makes every new contact more valuable over time.

Let's find out where your growth is hiding.

Book a free 30-minute strategy call. We'll look at your funnel together and I'll give you my honest read on the biggest opportunity, whether or not we work together.

Book a free strategy call Or book a Pipeline Audit